I’d like to consider myself a pretty good judge of character and a student of body language. I feel like I can key into the way someone is...
Category - Annoyed
Things that annoy me. Justified or not.
Can I Get A Refund?
A colleague sent me an article today about a new hospital CEO who wants to eliminate wait times and give refunds to patients who aren’t...
A = B
I had a family member today get upset with me because her mom “needs” oxygen at night and “no one will give it to her”. She...
Drip Torture
I don’t know what it is when I work night shifts, but I am notorious for nights that just drag on. Drip torture is what we call it. Not...
Baby Steps
Why is it like pulling teeth trying to get the story out of the patient some times? It’s like every question adds one tiny little baby step...